Delivery & Postage
Preparation and dispatch of your order will normally be completed within two working days of receipt (unless otherwise stated) however at very busy times your order may take slightly longer to prepare. In this instance you will be contacted to reconfirm the order within the agreed timescales. If you have a specific deadline for delivery, and to avoid disappointment, please contact us before placing your order and we will be able to confirm whether we can meet your requirements before payment is made.
All standard postage costs assume delivery to Mainland UK only unless otherwise stated. If you require delivery outside this please e-mail us first (
The postage costs are calculated by weight with a small allowance for the secure packaging.
The main and preferred postage service used will be Royal Mail (for smaller items) and Parcelforce (for larger ones) although alternatives may be available (courier and local collection). Orders will be sent through normal services UNLESS you request an alternative where we can supply an individual cost for postage (including insurance or recorded delivery). If you wish to pick up your order from the workshop please contact us to arrange a suitable time/date. Details will be available through the shopping cart process.
The charge for postage and packaging is intended to meet the genuine costs of sending the item will a small allowance for securely packaging them. If we feel the P&P costs charged to you exceed the true costs we will endeavour to include additional items or improve the delivery method to you.
We make every effort to package securely the orders sent out but cannot control what happens from us to you. With this in mind, any glass or other breakable items sent we suggest you ask for postal insurance cover. Please e-mail first to confirm the costs of additional cover (
For orders over 20kgs please contact us to agree the most appropriate method of transit.
Courier - the estimated time standard Parcelforce (UK Mainland) is 48 hours from the date the Courier picks up the order from us. Should you require any additional insurance or other delivery methods (which may include an additional cost) please contact us before ordering.
Royal Mail Airmail Small Packets - delivery for EU countries is now available for orders up to 2 kgs;
Should you have an order in excess of these weights please contact me first for confirmation of order and costs etc.
International Orders - for larger deliveries outside the UK please contact us first with details of your requirements and we will endeavour to provide full options including delivery costs.